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FAQ's & Links
Here are some of the most frequently
asked questions covering our website services.
If your question was not answered below... please
feel free to contact
us anytime. Our Support Site with this section
is currently under construction. Please check
back it will go-live soon!
How do I select a website developer?
A developer's portfolio is
the best indicator of their past success and integrity.
Review the online portfolio and browse the websites
they've built. If they base their sites on prefabricated
templates... chances are it will lack the impact
and uniqueness of a custom made website. Many
of these high production development firms lack
the quality, which basically shows in the small
details, image intergration and overall branding
integrity. Check for a designs impact, functionality,
ease of navigation and other key components. If
this proves satisfactory, ask for a list of references
and contact them. Look for a company that has
the expertise to understand your business needs
and can build a site to support your goals. It
may be best to choose a local firm. Rocketbrand
is located in Southern California and easily services
customers in Orange County, San Diego and Los
Angeles areas.
Do we charge for quotes?
No, we develop quotes free
of charge. Quotes and consultations mark the beginning
of our client relationships, so we invest time
in understanding your needs from the very start.
This enables us to develop quotes and solutions
that are tailored to your specific business goals.
Call us at (949) 376-5544 to schedule a meeting
or contact
us via e-mail to discuss your project.
What kind of capabilities do we offer?
Our clients can be sure that
they are benefitting from the latest technologies
combined with a fresh approach to design. We have
expertise in web
development, print
design, animation, video/audio,
QTVR,
content
management, e-commerce
and search
engine optimization. Each and everyone of
our sites is custom made for the client. We can
rise to a challenge - and make the process a rewarding
one for our clients!
What is involved in developing a website?
We follow a proven development
methodology on all projects. Design is key to
our productions and good website design is essential
for increased site traffic and response. No matter
how sophisticated the back end system, if it looks
bad no one will use it. Equally, no matter how
good the appearance, if the user can't get past
the front screen you've lost. Each and everyone
of our sites is custom made for the client...
no prefabricated templates are used. Use this
link for a website
checklist and see our methodology. At Rocketbrand
we create unique design and marketing tools that
capture the essence of your brand. The result
will differentiate your competition, enhance your
company and increase sales. Our design and marketing
concepts will bring in excitement and make both
you and your customers refreshingly satisfied.
What information will be need to develop a site?
We provide a website
checklist to clients online and we'll go over
it with you during a free consultation. Each and
everyone of our sites is custom made for the client.
At Rocketbrand we create unique design and marketing
tools that capture the essence of your brand.
The result will differentiate your competition,
enhance your company and increase sales. Our design
and marketing concepts will bring in excitement
and make both you and your customers refreshingly
satisfied.
How much will it cost?
The cost of developing a website
depends on many factors including the number of
pages, graphic design characteristics, completeness
of the materials provided, extent of e-commerce
required, etc... Please check or call for our
specials. In addition, to initial developmental
expense... there will be expenses for domain registration
($25-$40 per year) and hosting ($10-$50 per month).
We can work with just about any hosting company,
but may not be able to provide is e-commerce solutions
using some providers... if certain software/services
are not available/supported. You can receive a
FREE
quotation or simply call us at (949) 376-5544
to arrange a FREE consultation.
How long will it take?
Once your project has been
scheduled, work has commenced and you have provided
various source materials for the site, the time
to complete most informational business sites
ranges between 2 and 6 weeks depending on size
and complexity. Sites with extensive products,
imagery or e-commerce may require more time.
What are the payment terms?
We perform website development
on a fixed price basis because this offers customers
the least risk and greatest value. Don't let an
unscrupulous developer trick you into an open
ended hourly contract.
|
Terms |
| Payment
Schedule |
|
%
Amount |
| At Contract
Signature |
|
40% |
| At 70% Complete |
|
40% |
| At Finish/Site
Launch |
|
20% |
How do we contract our services?
We contract with clients for
web design and development services on a fixed
price basis. For limited, infrequent maintenance
work, we bill hourly, otherwise we perform larger
maintenance tasks under a fixed price arrangement.
Don't let an unscrupulous developer trick you
into an open ended hourly contract.
How will my website get noticed?
"Build it and they will come"
does not apply to websites. To drive relevant
traffic to a website, attention is required. Some
of the more popular approaches are as follows.
- Search Engine Optimization
- Pay Per Click Advertising
- Email Campaigns
- Company business cards &
stationary
- Print Advertising
- Radio & Television Advertising
We have extensive experience
helping clients bring traffic to their website.
Please see our additional information about search
engine optimization.
Can I sell products online?
An e-commerce website can automatically
sell a company's products and services online
24x7. Products can be featured in an attractive
way and users can add products to a shopping cart
then check out using a credit card to pay purchases.
Credit card information can be automatically processed
online and an electronic financial transactions
can deposit funds directly in your bank account.
Or, you can choose to process credit card orders
manually. Rocketbrand has the experience essay
for building quality e-commerce sites. Click
here for more info.
How
are credit card transactions secured?
Credit card transactions are
processed by a secure server. This provides encryption
of your customers personal data before it leaves
their computer. The data is protected from unauthorized
use since only the secure server has the unique
encryption key needed to decode it.
Can
I use my existing hosting company?
We can work with just about
any hosting company, but may not be able to provide
is e-commerce solutions using some providers...
if certain software/services are not available/supported.
After
my website is complete, how will I maintain it?
We
understand the importance of day-to-day control
of a website. At Rocketbrand we develop websites
that empower our clients to simply manage and
update content on their own. This is done through
user-friendly content publishing solutions. Our
content management systems allow the client to
update content and make changes to their site
without any programming or coding knowledge. Click
here for more info.
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